Terms of service
Last updated: July 2026
These Terms of Service (“Terms”) govern your use of the Pro‑Erex website and any purchases made through it. By accessing our site or buying from us, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Online Store Terms
You must be at least the age of majority in your country of residence to use this site. You agree not to use our products or services for any unlawful purpose. Any breach of these Terms may result in termination of your access.
2. General Conditions
We may refuse service to anyone at any time. Your content (excluding payment details) may be transferred over various networks as part of normal website operation. Payment information is always encrypted. You agree not to reproduce, copy, sell, or exploit any part of our service without written permission.
3. Accuracy of Information
We aim to provide accurate information, but we do not guarantee that all content on the site is complete or current. “We are not responsible if information made available on this site is not accurate, complete or current.” We may update content at any time without obligation to notify users.
4. Modifications to Services and Pricing
Prices and product availability may change without notice. We may modify or discontinue any part of the service at any time.
5. Products and Services
Products may be available exclusively online and in limited quantities. Colours and images displayed online may vary depending on your device. We may limit sales to certain regions or individuals. All product descriptions and pricing may change at any time. Quality expectations are not guaranteed beyond what is stated.
6. Billing and Account Information
We may refuse or cancel orders at our discretion. This includes orders using the same account, payment method, or shipping address. You agree to provide accurate and current purchase information so we can complete your order. See our Refund Policy for more details.
7. Third‑Party Tools
We may provide access to third‑party tools “as is” without warranties. Your use of these tools is at your own risk.
8. Third‑Party Links
Our site may contain links to third‑party websites. We are not responsible for their content, accuracy, or policies.
9. User Comments and Submissions
Any ideas, feedback, or comments you submit may be used by us without restriction. We are not obligated to maintain comments in confidence or provide compensation. You agree not to post unlawful, defamatory, obscene, or harmful content.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Errors and Omissions
We may correct errors or update information at any time, including after an order is submitted.
12. Prohibited Uses
You may not use the site for unlawful activities, harassment, spreading malware, violating intellectual property rights, or interfering with security features.
13. Disclaimer of Warranties & Limitation of Liability
We do not guarantee uninterrupted or error‑free service. All products and services are provided “as is” unless otherwise stated.
We are not liable for indirect, incidental, or consequential damages arising from your use of the site or products.
14. Indemnification
You agree to indemnify and hold Pro‑Erex and ProHealth harmless from any claims arising from your breach of these Terms or violation of any law.
15. Severability
If any part of these Terms is found unenforceable, the remainder will continue in full force.
16. Termination
You may stop using our services at any time. We may terminate your access if you breach these Terms.
17. Entire Agreement
These Terms, along with our posted policies, form the entire agreement between you and Pro‑Erex.
18. Governing Law
These Terms are governed by the laws of New Zealand.
19. Changes to Terms
We may update these Terms at any time. Continued use of the site means you accept any changes.
20. Contact Information
For questions about these Terms, contact: orders@prohealth.co.nz +64 9 309 0990 ProHealth Limited, PO Box 91836, Victoria Street West, Auckland 1142, New Zealand.